PRIVACY STATEMENT

PRIVACY STATEMENT

Keiretsu Europe B.V. located at Delftweg 104b, 3043 NA in Rotterdam, the Netherlands, is responsible for the processing of personal data as described in this privacy statement. Keiretsu Europe B.V. is a contracted partner of Big Green Egg B.V.

Contact information:

The webshop fanshop.biggreenegg.eu is the official webshop for Big Green Egg B.V. Products for Big Green Egg are sold via this site. If you order something, your personal data are collected by Keiretsu Europe B.V. so that they can process your order. In addition, Keiretsu Europe B.V. will provide your personal data to Big Green Egg B.V. Ms Esther Scherff, who works at Keiretsu Europe B.V., is the Data Protection Officer of fanshop.biggreenegg.eu. She can be contacted via webshops@keiretsu-europe.nl.

Personal data that we process

Keiretsu Europe B.V. processes your personal data because you use our services and/or because you provide your personal data to us. Below you will find an overview of the personal data that we process:

  • First name and surname
  • Address information
  • Telephone number
  • Email address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
  • Data about your activity on our website
  • Internet browser and type of device
  • Bank account number

Special and/or sensitive personal data that we process

Keiretsu Europe B.V. processes the following special and/or sensitive personal data about you: The Big Green Egg webshop offers various payment methods for the products that you buy. In order to enable you to do this and to protect you and ourselves against misuse, we have your credit rating checked. We do this by providing the necessary personal data (including your address details) to our affiliated credit rating assessor Buckaroo Payment, who may only use these data for this purpose. You pay in a secure payment environment.

Data of people younger than 16 years old

Our webshop and/or service does not intend to collect data about website visitors who are younger than 16 years old, unless they were given permission by a parent or guardian. However, we are unable to check whether a visitor is older than 16. We encourage parents to be involved in their children's online activities in order to prevent data about children from being collected without parental consent. If you believe that we have collected personal data about a minor without this consent, please contact us at support@keiretsu-europe.nl and we will delete the data in question.

For what purpose and on what basis do we process personal data?

Keiretsu Europe B.V. processes your personal data for the following purposes:

  • Handling your payment
  • Sending the Big Green Egg newsletter and/or advertising brochure if you have signed up for this
  • Being able to call or email you if necessary to provide our service
  • Informing you about changes to our services and products
  • Offering you the possibility to create an account
  • Delivering products and services
  • Keiretsu Europe B.V analyses your behaviour on the website in order to improve the website and to adjust the offer of products and services to your preferences.
  • Keiretsu Europe B.V follows your surfing behaviour across various websites with which we tailor our products and services to your needs.
  • Keiretsu Europe B.V also processes personal data if we are required by law to do so, such as data that we need for our tax return.

How does Big Green Egg handle my personal data?

This webshop belongs to Keiretsu Europe B.V. Products for Big Green Egg are sold via this site. In addition, Keiretsu Europe B.V. will provide your personal data to Big Green Egg.

Big Green Egg will use this data:

  • to approach you for campaigns and other information about Big Green Egg via post, telephone or email
  • to keep track of whether you have asserted your right to object to being informed by post, telephone or e-mail
  • to build a relationship with you in order to provide you with information in a targeted way (relationship management)
  • to adjust notices to your preferences and behaviour and offer you the best personal experience

In addition, Big Green Egg will send you the Big Green Egg newsletter if you have given the company permission to do so. You can revoke this permission at any time at Big Green Egg by sending an email to: support@keiretsu-europe.nl or unsubscribe from a newsletter you have received.

How long do we retain personal data?

Keiretsu Europe B.V. does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of 3 years after you cancel your account or cancel your subscription to the newsletter.

Sharing personal data with third parties

Keiretsu Europe B.V. and Big Green Egg will not sell your data to third parties and will only provide your data if this is necessary to fulfil our agreement with you or to fulfil a legal obligation. We enter into a processing agreement with companies that process your data on our behalf in order to ensure the same level of security and confidentiality of your data. Keiretsu Europe B.V remains responsible for these processing operations.